Patient Access Specialist - Impactful Scheduling & Care

10 Nationwide Children's Hospital; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Nationwide Children’s Hospital in Columbus, OH seeks a Patient Access Representative to greet patients, register them, answer calls, and schedule appointments.

This role requires a High School diploma, CPR certification per position, and about one year of health care experience preferred; training spans two weeks; Monday-Friday 9am-5:30pm.

You will collaborate with departments and help ensure accurate demographic, insurance, and physician information, contributing to a positive patient experience.

Qualifications

• High School Diploma or equivalent is required.
• Associate's Degree is preferred.
• CPR certification may be required.
• One year of health care experience is preferred.

Responsibilities

• Greet and register patients and families.
• Answer telephone calls and schedule appointments.
• Assist in pulling and filing medical charts.
• Provide excellent customer service and use standard operating procedures.
• Collaborate with clinical staff and other departments.

Skills

Customer service

Administrative skills

Computer skills

Communication

Education

High School Diploma or equivalent

Associate's Degree, preferred

CPR certification

Job description

Nationwide Children’s Hospital in Columbus, OH seeks a Patient Access Representative to greet patients, register them, answer calls, and schedule appointments.

This role requires a High School diploma, CPR certification per position, and about one year of health care experience preferred; training spans two weeks; Monday-Friday 9am-5:30pm.

You will collaborate with departments and help ensure accurate demographic, insurance, and physician information, contributing to a positive patient experience.