Patient Access Specialist: Registration, Scheduling & Support

Nationwide-Children; New Albany (OH); On-site; USD 36,000 - 52,000; Full time

Job summary

Nationwide-Children Hospital is seeking a Patient Access Representative in New Albany, OH. The role greets and registers patients, answers calls, schedules appointments, and assists with filing medical charts as indicated.

Essential duties include verifying demographics and insurance eligibility, communicating requirements, and coordinating with departments. CPR may be required; healthcare experience is preferred. Training week schedules are noted in the posting.

Qualifications

• High school diploma or equivalent required.
• Associate degree preferred.
• One year of health care experience preferred.
• CPR certification may be required depending on position.

Responsibilities

• Greet and register patients and families in registration areas.
• Answer and route telephone calls, schedule appointments.
• Assist in pulling and filing medical charts as needed.
• Verify demographic and insurance information and eligibility.
• Coordinate with clinical staff and other departments as needed.

Skills

Computer skills

Administrative skills

Customer service

Organizational skills

Education

High School Diploma or equivalent

Associate’s Degree, preferred

Job description

Nationwide-Children Hospital is seeking a Patient Access Representative in New Albany, OH. The role greets and registers patients, answers calls, schedules appointments, and assists with filing medical charts as indicated.

Essential duties include verifying demographics and insurance eligibility, communicating requirements, and coordinating with departments. CPR may be required; healthcare experience is preferred. Training week schedules are noted in the posting.