Ambulatory Patient Access Specialist

Nationwide Children's Hospital; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Nationwide Children’s Hospital in Columbus, OH, is seeking a Patient Access Associate to greet and register patients, answer calls, and schedule appointments. You will collect accurate demographic and insurance information and ensure eligibility and pre-certification requirements are met.

The role emphasizes strong computer and administrative skills, with opportunities to assist in onboarding new staff. A High School Diploma is required; an Associate’s Degree is preferred.

Qualifications

• High School Diploma or equivalent is required.
• Associate’s Degree is preferred.
• One year of health care experience is preferred.
• CPR certification may be required depending on position.

Responsibilities

• Greet and register patients and answer calls.
• Schedule appointments and manage patient charts.
• Obtain accurate demographic, insurance, and physician information.
• Screen patient data for insurance eligibility and pre-certification requirements.
• Identify self-pay patients and refer to financial assistance when applicable.
• Maintain open communication with all Patient Access and clinical staff.
• Assist in shadowing and precepting new employees.

Skills

Customer service

Computer skills

Administrative skills

Education

High School Diploma or equivalent

Associate’s Degree (preferred)

Tools

CRM systems

Job description

Nationwide Children’s Hospital in Columbus, OH, is seeking a Patient Access Associate to greet and register patients, answer calls, and schedule appointments. You will collect accurate demographic and insurance information and ensure eligibility and pre-certification requirements are met.

The role emphasizes strong computer and administrative skills, with opportunities to assist in onboarding new staff. A High School Diploma is required; an Associate’s Degree is preferred.