Patient Access Pro: Registration, Scheduling and Insurance

Nationwide Children's Hospital; Columbus (OH); On-site; USD 23,000 - 32,000; Full time

Job summary

Nationwide Children's Hospital in Columbus is seeking a Patient Access Representative to greet and register patients, answer calls, and schedule appointments. You will pull and file medical charts when indicated and ensure smooth front-desk operations with strong customer focus.

The role requires a High School Diploma or equivalent; an Associate's Degree is preferred, and CPR may be required depending on position. Prior health care exposure is a plus.

Qualifications

• High School Diploma or equivalent required.
• Associate's Degree preferred.
• One year of health care experience preferred.

Responsibilities

• Greet and register patients, answer telephone calls and schedule appointments.
• Pull and file medical charts when indicated.
• Provide excellent customer service to patients and families.
• Obtain accurate demographic, insurance and physician information.
• Ensure insurance pre-certification and referral requirements are met.

Skills

Computer skills

Administrative skills

Customer service

Education

High School Diploma or equivalent

Associate's Degree

Job description

Nationwide Children's Hospital in Columbus is seeking a Patient Access Representative to greet and register patients, answer calls, and schedule appointments. You will pull and file medical charts when indicated and ensure smooth front-desk operations with strong customer focus.

The role requires a High School Diploma or equivalent; an Associate's Degree is preferred, and CPR may be required depending on position. Prior health care exposure is a plus.