Patient Access Specialist: Scheduling & Eligibility

Nationwide-Children; Toledo (OH); On-site; USD 21,000 - 26,000; Part time

Job summary

Nationwide-Children seeks a Part-time Patient Access Representative in Toledo, OH to greet and register patients, answer calls, and schedule appointments. You will pull and file medical charts as needed and provide outstanding customer service in a fast-paced environment.

The role requires high school diploma, strong computer and organizational skills, and experience in healthcare settings. CPR certification may be required by management; employer offers benefits eligibility.

Qualifications

• High School Diploma or equivalent required.
• Associate's Degree preferred.
• One year healthcare experience preferred.
• Strong computer and customer service skills.

Responsibilities

• Greet and register patients in registration areas.
• Answer telephone calls and schedule appointments.
• Obtain accurate demographic, insurance, and physician information.
• Screen data to ensure patient eligibility for insurance; communicate differences.
• Identify self-pay patients and refer to financial assistance when applicable.
• Maintain open communication with all departments and clinical staff.

Skills

Customer service

Data entry

Computer skills

Organizational skills

Education

High School Diploma or equivalent

Associate's Degree

Job description

Nationwide-Children seeks a Part-time Patient Access Representative in Toledo, OH to greet and register patients, answer calls, and schedule appointments. You will pull and file medical charts as needed and provide outstanding customer service in a fast-paced environment.

The role requires high school diploma, strong computer and organizational skills, and experience in healthcare settings. CPR certification may be required by management; employer offers benefits eligibility.