Patient Access Specialist - Impact, Growth & Benefits

Lifepoint Health; Carthage (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Comprehensive benefits

Financial protection

Education assistance

Wellness programs

Career development

Job summary

Lifepoint Health's Highpoint - Riverview Regional Medical Center is seeking a Patient Access Representative to join the team. You will handle patient registration, verify insurance, collect payments, and provide excellent customer service in a supportive hospital setting.

The role emphasizes accuracy, privacy, and teamwork, with an evening full-time schedule (3pm–11pm) and opportunities for professional development within a patient-centered network.

Qualifications

• Requires a high school diploma or equivalent.

Responsibilities

• Obtains and enters demographic, billing, and clinical data into the registration system accurately and promptly.
• Distributes and explains forms and education handouts to patients and families.
• Verifies insurance benefits and obtains precertification/authorization as needed.
• Collects payments (co-pays, deductibles) or refers to financial counseling as appropriate.
• Maintains professional communication in person and by phone, delivering clear instructions and excellent service.
• Protects patient privacy and confidentiality in all registration activities.
• Participates in performance improvement and required education.
• Supports department operations by working alternate shifts/areas as needed.
• Performs other duties as assigned.

Skills

Data entry

Customer service

Insurance verification

Payments handling

Communication

Privacy protection

Teamwork

Education

High school diploma

Job description

Lifepoint Health's Highpoint - Riverview Regional Medical Center is seeking a Patient Access Representative to join the team. You will handle patient registration, verify insurance, collect payments, and provide excellent customer service in a supportive hospital setting.

The role emphasizes accuracy, privacy, and teamwork, with an evening full-time schedule (3pm–11pm) and opportunities for professional development within a patient-centered network.