Patient Access Specialist - Flexible Shifts, Growth Path

Twin County Regional Healthcare - Duke LifePoint Healthcare; Galax (VA); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) match

Paid time off

Tuition assistance

Job summary

Twin County Regional Healthcare, part of Lifepoint Health, seeks a Patient Access Representative to join our team. You will verify benefits, collect deposits and explain patient rights, while delivering exceptional customer service in a fast-paced setting.

The role requires a high school diploma or equivalent; associate degree is a plus. Strong communication and computer skills are essential, with weekend night availability for a float/full-time position.

Qualifications

• Applicants should have a high school diploma or equivalent.
• Associate's degree preferred.
• Computer proficiency required.
• Medical terminology experience preferred.
• Billing and/or collection experience preferred.
• Excellent customer service and telephone skills are a must.

Responsibilities

• Verifies insurance benefits, eligibility, and obtains insurance authorizations when necessary.
• Collects deposits, co-pays, and deductibles.
• Educates patients and families regarding patient rights, advanced directives, and distributes patient guides.
• Communicates professionally in-person and by phone; provides clear instructions and excellent customer service.

Skills

Customer service

Telephone skills

Computer proficiency

Education

High school diploma or equivalent

Associate's degree preferred

Job description

Twin County Regional Healthcare, part of Lifepoint Health, seeks a Patient Access Representative to join our team. You will verify benefits, collect deposits and explain patient rights, while delivering exceptional customer service in a fast-paced setting.

The role requires a high school diploma or equivalent; associate degree is a plus. Strong communication and computer skills are essential, with weekend night availability for a float/full-time position.