Patient Access Specialist III — Hospital Admissions

San Diego Supercomputer Center; San Diego (CA); Presencial; USD 40.000 - 53.000; Jornada completa

Descripción de la vacante

UC San Diego Health is seeking a Patient Access Representative III to pre-register, pre-admit, and admit patients by telephone or in person. This role requires collecting demographic data, reviewing insurance benefits, obtaining authorizations and patient estimates, and coordinating with hospital staff to ensure timely reimbursement.

The position emphasizes exceptional customer service, strong communication, and knowledge of third‑party payers, with interchangeable on-site locations across

Formación

• A minimum of three (3) years of registration or medical front office experience or equivalent combination of education and experience.
• Thorough Knowledge of third-party payers. Demonstrated knowledge of medical terminology.
• Must possess excellent customer service skills.
• Highly proficient with MS Office applications (Excel, Word).
• Possess strong communication skills, with the ability to convey complex ideas clearly both verbally and in writing to audiences at all levels.
• Possess the personal characteristics of professionalism, credibility, commitment to high quality standards, innovation, and accountability.
• Ability to interact effectively with the public, including patients, visitors, clinical and support staff.

Responsabilidades

• Pre-registers, pre-admits, and admits patients by telephone and/or in person.
• Efficiently collect demographic information and review complex insurance benefits.
• Obtain prior authorizations, patient estimates, and cash collections.
• Interact with hospital departments to ensure correct and timely reimbursement.

Conocimientos

Customer service

Communication skills

Professionalism

Interpersonal skills

Herramientas

MS Office (Excel, Word)

Descripción del empleo

UC San Diego Health is seeking a Patient Access Representative III to pre-register, pre-admit, and admit patients by telephone or in person. This role requires collecting demographic data, reviewing insurance benefits, obtaining authorizations and patient estimates, and coordinating with hospital staff to ensure timely reimbursement.

The position emphasizes exceptional customer service, strong communication, and knowledge of third‑party payers, with interchangeable on-site locations across