Senior Patient Access Specialist - Admissions & Billing

University of California San Diego; San Diego (CA); On-site; USD 61,000 - 80,000; Full time

Job summary

UC San Diego Health's Revenue Cycle department is seeking a Patient Access Representative III to pre-register, pre-admit, and admit patients by phone or in person across Hillcrest, La Jolla, and East Campus Medical Centers.

Under the guidance of the Access Manager, you will collect accurate demographic information, interpret complex insurance benefits, obtain prior authorizations, and coordinate with physicians and hospital staff to ensure timely reimbursement and smooth patient flow.

Qualifications

• Three years of medical front office or registration experience.
• Thorough knowledge of third‑party payers.
• Excellent customer service.
• Proficiency with MS Office (Excel, Word).
• Strong written and verbal communication.
• Professionalism, credibility, and accountability.
• Ability to interact effectively with patients and staff.

Responsibilities

• Pre-registers, pre-admits, and admits patients by phone or in person.
• Collect demographic information and interpret complex insurance benefits.
• Obtain prior authorizations and patient estimates.
• Coordinate with hospital departments to ensure accurate reimbursement.

Skills

Medical front office experience

Third-party payers knowledge

Customer service skills

MS Office proficiency

Communication skills

Professionalism

Public interaction skills

Job description

UC San Diego Health's Revenue Cycle department is seeking a Patient Access Representative III to pre-register, pre-admit, and admit patients by phone or in person across Hillcrest, La Jolla, and East Campus Medical Centers.

Under the guidance of the Access Manager, you will collect accurate demographic information, interpret complex insurance benefits, obtain prior authorizations, and coordinate with physicians and hospital staff to ensure timely reimbursement and smooth patient flow.