Patient Access Specialist III (Part-Time, Multi-Location)

University of California - San Diego Medical Centers; San Diego (CA); On-site; USD 61,000 - 80,000; Part time

Job summary

UC San Diego Health in San Diego is seeking a Part-time Patient Access Representative to pre-register, pre-admit, and admit patients by phone or in person, while handling demographics, benefits, and authorizations. The role interfaces with multiple hospital departments to ensure accurate data and timely reimbursement.

The position requires 3+ years in medical front office, strong payer knowledge, excellent customer service, and solid MS Office skills.

Qualifications

• Minimum of three years in registration or medical front office.
• Thorough knowledge of third-party payers and medical terminology.
• Excellent customer service skills.
• Strong MS Office skills (Excel and Word).
• Strong written and verbal communication.
• Professionalism and accountability.
• Ability to interact with patients, visitors, and staff.

Responsibilities

• Pre-register, pre-admit, and admit patients by phone or in person.
• Collect demographic information and review insurance benefits.
• Obtain prior authorizations and patient estimates.
• Handle cash collections and referrals to internal/external sources.
• Coordinate with hospital departments to ensure timely reimbursement.

Skills

Customer service

Medical terminology

MS Office (Excel/Word)

Communication

Front office/registration

Payer knowledge

Tools

Insurance verification systems

Job description

UC San Diego Health in San Diego is seeking a Part-time Patient Access Representative to pre-register, pre-admit, and admit patients by phone or in person, while handling demographics, benefits, and authorizations. The role interfaces with multiple hospital departments to ensure accurate data and timely reimbursement.

The position requires 3+ years in medical front office, strong payer knowledge, excellent customer service, and solid MS Office skills.