Patient Access Specialist II — Registration & Scheduling

Cook Children's Health Care System; Mansfield (TX); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Cook Children’s Health Care System in Mansfield, TX, is seeking a Patient Access Specialist to register patients, verify demographics and third-party information, and support front desk operations. This role emphasizes accuracy, compliance, and compassionate customer service in a busy hospital/clinic setting.

The incumbent will schedule appointments, obtain insurance details, explain policies, and assist patients with access to services while maintaining HIPAA and payer knowledge.

Qualifikationen

• High School diploma or equivalent required.
• 1-2 years of Hospital admissions or equivalent experience required.
• Other hospital/physician office or equivalent experience required.
• Knowledge of health care insurance and managed care preferred.
• Ability to type and use personal computers, with good spelling and handwriting.
• Strong interpersonal communication, documentation and customer service skills.
• Medical terminology preferred.

Aufgaben

• Register patients, collect demographics and insurance information with high accuracy.
• Explain and deploy legal and compliance documents at registration.
• Schedule appointments and perform front office intake functions.
• Maintain knowledge of HIPAA, Patient Rights, and payor policies.
• Provide excellent customer service to internal and external customers.

Kenntnisse

Interpersonal communication

Customer service

Medical terminology

Typing

Ausbildung

High School diploma or equivalent

Jobbeschreibung

Cook Children’s Health Care System in Mansfield, TX, is seeking a Patient Access Specialist to register patients, verify demographics and third-party information, and support front desk operations. This role emphasizes accuracy, compliance, and compassionate customer service in a busy hospital/clinic setting.

The incumbent will schedule appointments, obtain insurance details, explain policies, and assist patients with access to services while maintaining HIPAA and payer knowledge.