Patient Access & Scheduling Specialist II

Cook Children's; Fort Worth (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

Cook Children's in Fort Worth, TX is seeking a Patient Access Specialist II to support hospital and clinic registrations, verify demographics, and collect third-party information with accuracy.

The role emphasizes front-office intake, scheduling, HIPAA compliance, and excellent customer service. Requires 1–2 years of hospital admissions or equivalent, CPR within 30 days, and high school diploma. Monday–Friday 8:30am–5:00pm; on-site position.

Qualifications

• Strong interpersonal communication and customer service skills.
• Documentation accuracy and attention to detail.
• 1–2 years hospital admissions or equivalent experience required.
• Medical terminology knowledge preferred; HIPAA and payer basics understood.
• CPR required within 30 days of hire.

Responsibilities

• Register patient visits and collect demographic and third-party information accurately.
• Provide front-office intake and scheduling for appointments.
• Explain and deploy legal, ethical, and compliance documents to patients at registration.
• Maintain knowledge of related policies, payer types, and patient rights.

Skills

Interpersonal communication

Documentation skills

Customer service

Medical terminology

HIPAA knowledge

Education

High School diploma

Job description

Cook Children's in Fort Worth, TX is seeking a Patient Access Specialist II to support hospital and clinic registrations, verify demographics, and collect third-party information with accuracy.

The role emphasizes front-office intake, scheduling, HIPAA compliance, and excellent customer service. Requires 1–2 years of hospital admissions or equivalent, CPR within 30 days, and high school diploma. Monday–Friday 8:30am–5:00pm; on-site position.