Patient Access & Registration Coordinator

Cook Children's Medical Center; Fort Worth (TX); Presencial; USD 32.000 - 46.000; Jornada completa

Descripción de la vacante

Cook Children's Medical Center in Fort Worth is seeking a Patient Access Specialist I to support the hospital and clinics by guiding patients through registration and ensuring a smooth intake process.

You will build positive relationships with patients and families, explain required legal and compliance documents, and collaborate with the Admitting/Registration team to uphold service standards.

Formación

• High School Diploma or equivalent.
• 1 year of healthcare experience in a physician office or hospital setting.
• Strong customer service skills.
• Understanding of the revenue cycle and all appropriate financial resources for patients.
• Knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, HMOs, PPOs, Commercial Payers.
• Detail oriented.
• Professional and clear communication.
• Working knowledge of computer skills.
• Basic understanding of insurance benefits, especially in-network versus out of network and co-insurance versus co-pay.
• Basic ability to balance cash reports.
• Basic understanding of legal paperwork.
• Basic typing/keyboard.

Responsabilidades

• The Patient Access Specialist I provides access to services at the hospital and/or clinic.
• Primarily responsible for facilitating the patient registration flow and establishing positive relationships with patients/families.
• Completes, presents and thoroughly explains legal, ethical and compliance related documents to the patient.
• This position does not provide patient care but may be performed in a patient care area.

Conocimientos

Customer service

Revenue cycle knowledge

HIPAA compliance

Typing

Basic computer skills

Insurance benefits knowledge

Educación

High School Diploma or equivalent

Descripción del empleo

Cook Children's Medical Center in Fort Worth is seeking a Patient Access Specialist I to support the hospital and clinics by guiding patients through registration and ensuring a smooth intake process.

You will build positive relationships with patients and families, explain required legal and compliance documents, and collaborate with the Admitting/Registration team to uphold service standards.