Patient Access Specialist II — Registration & Insurance

135 Baptist Health System, Inc.; United States; In loco; USD 22.000 - 30.000; Part-time

Descrizione del lavoro

Baptist Health is hiring a Patient Access Representative II to join our Patient Access team at Baptist Beaches in Jacksonville, FL. This is a part-time opportunity with weekend shifts.

Responsibilities include greeting patients, registering, verifying insurance, collecting information, and maintaining HIPAA privacy. Candidates should have customer service experience, healthcare exposure, and 1–2 years insurance experience; HS diploma required.

Competenze

• Customer Service Experience (required).
• Healthcare Experience (required).
• 1–2 years Insurance Experience (required).
• Experience in hospital registration or patient access (preferred).
• High School Diploma or equivalent (required).

Mansioni

• Provide exceptional customer service to patients, families, visitors, and other healthcare team members.
• Assist patients with the registration and patient access process while ensuring accurate demographic and insurance information.
• Verify insurance coverage and collect required patient information and documentation.
• Assist patients with questions related to registration, insurance, and the access-to-care process.
• Communicate professionally and effectively with patients and internal departments.
• Maintain confidentiality of patient information and follow applicable privacy and organizational policies.
• Utilize computer systems and patient access technology to accurately document and update patient information.
• Support efficient patient flow and contribute to a positive patient experience.

Conoscenze

Customer Service

Healthcare Experience

Insurance Experience (1–2 years)

Formazione

High School Diploma or equivalent

Descrizione del lavoro

Baptist Health is hiring a Patient Access Representative II to join our Patient Access team at Baptist Beaches in Jacksonville, FL. This is a part-time opportunity with weekend shifts.

Responsibilities include greeting patients, registering, verifying insurance, collecting information, and maintaining HIPAA privacy. Candidates should have customer service experience, healthcare exposure, and 1–2 years insurance experience; HS diploma required.