Part-Time Patient Access Specialist II

Baptist Medical Center Jacksonville; Jacksonville, Northern (FL, KY); Hybrid; USD 25,000 - 30,000; Part time

Job summary

Baptist Health in Jacksonville, FL is seeking a Part-time Patient Access Representative II to join the Patient Access team at Baptist Beaches. This role focuses on accurate registration and access to care while delivering exceptional patient service.

Responsibilities include verifying insurance, collecting required information, supporting patients through the registration process, and documenting encounters in multiple systems.

Qualifications

• Customer service experience required.
• Healthcare experience required.
• 1–2 years insurance experience required.
• Hospital registration or patient access experience preferred.

Responsibilities

• Provide exceptional customer service to patients, families, visitors, and other healthcare team members
• Assist patients with the registration and patient access process while ensuring accurate demographic and insurance information
• Verify insurance coverage and collect required patient information and documentation
• Assist patients with questions related to registration, insurance, and the access-to-care process
• Communicate professionally and effectively with patients and internal departments
• Maintain confidentiality of patient information and follow applicable privacy and organizational policies
• Utilize computer systems and patient access technology to accurately document and update patient information
• Support efficient patient flow and contribute to a positive patient experience

Skills

Customer service

Healthcare experience

Insurance knowledge

Multitasking

Education

High School Diploma

Job description

Baptist Health in Jacksonville, FL is seeking a Part-time Patient Access Representative II to join the Patient Access team at Baptist Beaches. This role focuses on accurate registration and access to care while delivering exceptional patient service.

Responsibilities include verifying insurance, collecting required information, supporting patients through the registration process, and documenting encounters in multiple systems.