Patient Access Specialist I: Scheduling & Registration

Arkansas Children's; Springdale (AR); On-site; USD 24,000 - 30,000; Full time

Job summary

Arkansas Children’s is seeking a full-time Scheduling and Registration Associate to be the first point of contact for outpatient clinics. This role handles demographic and insurance data, registers patients, collects co-pays and activates MyChart, ensuring smooth clinic flow and accurate referrals.

The position emphasizes welcoming patients and families, fostering a positive first impression, and coordinating follow-up appointments with care teams.

Qualifications

• No education requirements
• High school diploma or GED or equivalent
• Entry Level - Experience Not Required.

Responsibilities

• Schedules all patient appointments and ensures referrals are obtained.
• Meets or exceeds expected productivity and accuracy standards.
• Greets and engages patients, families and visitors in order to provide a positive first impression.
• Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.
• Completes discharge scheduling and ensure follow up appointments and tests are scheduled.
• Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.
• Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
• Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.

Education

High school diploma or GED

Job description

Arkansas Children’s is seeking a full-time Scheduling and Registration Associate to be the first point of contact for outpatient clinics. This role handles demographic and insurance data, registers patients, collects co-pays and activates MyChart, ensuring smooth clinic flow and accurate referrals.

The position emphasizes welcoming patients and families, fostering a positive first impression, and coordinating follow-up appointments with care teams.