Patient Access & Scheduling Specialist

Arkansas Children’s Hospital; Town of Springdale (WI); On-site; USD 23,000 - 29,000; Full time

Job summary

Arkansas Children’s Hospital is seeking a Full-Time Scheduling/Registration associate to manage outpatient clinic appointments and ensure accurate demographic and insurance information. The role requires greeting patients and families, collecting co-payments, and activating MyChart, with referrals and discharge activities included.

The position emphasizes teamwork and patient experience, with a focus on productivity and accuracy in a fast-paced pediatric setting.

Qualifications

• Schedules all patient appointments and ensures referrals are obtained.
• Meets or exceeds expected productivity and accuracy standards.
• Greets and engages patients, families and visitors in order to provide a positive first impression.
• Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.

Responsibilities

• Schedules all patient appointments and ensures referrals are obtained.
• Meets or exceeds expected productivity and accuracy standards.
• Greets and engages patients, families and visitors in order to provide a positive first impression.
• Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.
• Completes discharge scheduling and ensure follow up appointments and tests are scheduled.
• Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.
• Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
• Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.

Job description

Arkansas Children’s Hospital is seeking a Full-Time Scheduling/Registration associate to manage outpatient clinic appointments and ensure accurate demographic and insurance information. The role requires greeting patients and families, collecting co-payments, and activating MyChart, with referrals and discharge activities included.

The position emphasizes teamwork and patient experience, with a focus on productivity and accuracy in a fast-paced pediatric setting.