Patient Access & Scheduling Concierge

Arkansas Children's Hospital; Springdale (AR); Presencial; USD 49.285.000 - 61.606.000; Jornada completa

Descripción de la vacante

Arkansas Children’s Hospital is seeking a full-time Centralized Scheduling and Patient Access Clerk to manage outpatient scheduling and patient enrollment. You will collect demographics, verify insurance, activate MyChart, and support smooth clinic flow.

The role emphasizes greeting patients, ensuring referrals are obtained, and maintaining a positive first impression while supporting discharge scheduling and follow-up appointments.

Formación

• No education requirements
• High school diploma or GED or equivalent

Responsabilidades

• Schedules all patient appointments and ensures referrals are obtained.
• Meets or exceeds expected productivity and accuracy standards.
• Greets and engages patients, families and visitors in order to provide a positive first impression.
• Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.
• Completes discharge scheduling and ensure follow up appointments and tests are scheduled.
• Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.
• Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
• Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.

Conocimientos

Customer service

Communication

Attention to detail

Educación

High school diploma or GED

Herramientas

MyChart

Insurance verification system

Descripción del empleo

Arkansas Children’s Hospital is seeking a full-time Centralized Scheduling and Patient Access Clerk to manage outpatient scheduling and patient enrollment. You will collect demographics, verify insurance, activate MyChart, and support smooth clinic flow.

The role emphasizes greeting patients, ensuring referrals are obtained, and maintaining a positive first impression while supporting discharge scheduling and follow-up appointments.