Patient Access Specialist I — Quick Check-In & Support

University Hospitals; Brunswick (OH); Hybrid; USD 35.000 - 48.000; Vollzeit

Zusammenfassung

University Hospitals Pain Management is seeking a Patient Access Representative to serve as the first point of contact for patients and families. You will verify demographic, insurance, and payment information to ensure accurate registration and assist with MyChart enrollment.

You will collaborate with the care team to maintain scheduling and smooth patient flow, impacting revenue cycle and patient experience.

Aufgaben

• Checking patients in and/or out for medical visits.
• Answering the phone to address patient inquiries and scheduling appointments.
• Assists patients with enrolling and utilizing MyChart.
• Entering, updating and validating patient demographic, insurance & financial information to ensure accurate registration
• Communicating information and important details to other medical care team
• May contact insurance companies regarding coverage, preapprovals, billing and other issues
• Collects and processes patient payments for visit copays, coinsurance, deductibles and prior balances.
• Assist with completion of various types of paperwork and forms.
• Effectively work EPIC workques, worklist and inbasket messages.
• Schedules referrals and follow-up visits.
• Accurate and timely scanning of documents into EPIC

Jobbeschreibung

University Hospitals Pain Management is seeking a Patient Access Representative to serve as the first point of contact for patients and families. You will verify demographic, insurance, and payment information to ensure accurate registration and assist with MyChart enrollment.

You will collaborate with the care team to maintain scheduling and smooth patient flow, impacting revenue cycle and patient experience.