Patient Access Specialist | Benefits & Registration Expert

Trinity Health MI; Hudsonville (MI); In loco; USD 37.000 - 55.000; Tempo pieno

Descrizione del lavoro

Trinity Health MI is seeking a Patient Access Representative to greet patients and verify demographic, clinical, financial and insurance information during registration. You will enter data into the patient accounting system and collect signatures on forms, while imaging documents as needed.

You will also perform online insurance eligibility checks, notify patients of liabilities and refer appropriate cases to financial counseling.

Competenze

• HS Diploma or equivalent
• HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
• Medical terminology required & knowledge of diagnostic & procedural coding Insurance verification with the ability to explain benefits, secure necessary authorizations

Mansioni

• Greet patients and family members and obtain/verify demographic, clinical, financial and insurance information during registration
• Enter patient/guarantor information into the patient accounting system and collect signatures on forms
• Image/copy registration documents and process signed physician orders
• Conduct online insurance eligibility/benefit verification on designated cases and notify patient/guarantor
• Collect patient liabilities and refer appropriate cases to financial counseling for follow-up and consultation
• Provide escort and directional support to patients, family members and visitors

Conoscenze

Customer service experience

Formazione

High school diploma or equivalent

Descrizione del lavoro

Trinity Health MI is seeking a Patient Access Representative to greet patients and verify demographic, clinical, financial and insurance information during registration. You will enter data into the patient accounting system and collect signatures on forms, while imaging documents as needed.

You will also perform online insurance eligibility checks, notify patients of liabilities and refer appropriate cases to financial counseling.