Patient Access Specialist (Registration & Verifications)

Trinity Health; United States; On-site; USD 24,000 - 31,000; Full time

Job summary

Trinity Health Mid-Atlantic is seeking a Representative I - Patient Access at Samaritan Hospital to perform patient registration, insurance verification, and cash collection tasks in a full-time, rotating shift environment.

The role supports outpatient and inpatient processes, adhering to health system policies and ensuring patient financial obligations are clearly communicated and collected. Training period of two weeks is required.

Qualifications

• Minimum one year of customer service experience.
• Patient Access experience preferred.
• Medical terminology knowledge required.
• Insurance verification with ability to explain benefits.
• HFMA CRCR or NAHAM CHAA certification within one year of hire.

Responsibilities

• Provides patient-focused customer service.
• Performs outpatient and/or inpatient registration and insurance verification.
• Collects patient financial liability payments and ensures financial requirements are met.
• Provides general information to hospital users, patients, families, and physician offices.

Skills

Customer service

Medical terminology

Education

High school diploma or equivalent

HFMA CRCR or NAHAM CHAA

Job description

Trinity Health Mid-Atlantic is seeking a Representative I - Patient Access at Samaritan Hospital to perform patient registration, insurance verification, and cash collection tasks in a full-time, rotating shift environment.

The role supports outpatient and inpatient processes, adhering to health system policies and ensuring patient financial obligations are clearly communicated and collected. Training period of two weeks is required.