Patient Access Specialist I — Part-Time

Trinity Health; Dubuque (IA); On-site; USD 19,000 - 30,000; Part time

Benefits offered by this job

Full benefits

Job summary

MercyOne Dubuque is seeking a Representative I in Patient Access. The role focuses on outpatient/inpatient registration, insurance verification, and patient financial services. Schedule: Part-time mixed/varied shift, with emphasis on accurate data handling and friendly patient interaction.

The incumbent will support patient access operations, collect payments as required, and ensure compliance with payer guidelines while upholding MercyOne's mission and patient-centered care standards.

Qualifications

• Entry level PAR I position; minimum 1 year of customer service experience.
• Hospital registration or insurance verification experience: 2+ years preferred.
• HFMA CRCR or NAHAM CHAA within 1 year of hire.

Responsibilities

• Register patients for outpatient and/or inpatient services; verify insurance details.
• Collect patient payments and determine financial eligibility under policies.
• Provide general information to patients, families and physician offices.
• Interpret payer guidelines and maintain accuracy in billing and documentation.

Skills

Customer service

Data analysis

Insurance verification

Problem solving

Education

HFMA CRCR or NAHAM CHAA

Job description

MercyOne Dubuque is seeking a Representative I in Patient Access. The role focuses on outpatient/inpatient registration, insurance verification, and patient financial services. Schedule: Part-time mixed/varied shift, with emphasis on accurate data handling and friendly patient interaction.

The incumbent will support patient access operations, collect payments as required, and ensure compliance with payer guidelines while upholding MercyOne's mission and patient-centered care standards.