Patient Access Specialist – Evening & Weekend Part-Time

MercyOne Medical Group; Silvis (IL); On-site; USD 22,000 - 33,000; Part time

Job summary

MercyOne Medical Group is seeking a Part-time Patient Access Account Specialist for the evening shift to support outpatient and inpatient registration, insurance verification, and patient financial interactions. This role supports Medicare pre-certifications, referrals, and accurate billing communications.

A strong emphasis is placed on service quality and patient experience across hospital stakeholders. The position requires at least one year in customer service with preference for Patient

Qualifications

• Minimum one year of customer service experience.
• Patient Access experience preferred.
• Two+ years hospital registration or insurance verification experience.

Responsibilities

• Register patients for outpatient and inpatient services; verify insurance coverage.
• Collect patient financial liability payments and apply to accounts.
• Ensure eligibility and approvals such as Medicare pre-certifications and referrals.
• Provide general information to patients, families and physician offices.

Skills

Customer service

Job description

MercyOne Medical Group is seeking a Part-time Patient Access Account Specialist for the evening shift to support outpatient and inpatient registration, insurance verification, and patient financial interactions. This role supports Medicare pre-certifications, referrals, and accurate billing communications.

A strong emphasis is placed on service quality and patient experience across hospital stakeholders. The position requires at least one year in customer service with preference for Patient