Patient Access Specialist I Frontline Registration

highmarkhealth; Wexford (Allegheny County); On-site; USD 36,000 - 48,000; Full time

Job summary

Allegheny Health Network (AHN) seeks a patient access specialist to manage scheduling, registration, and admitting duties, ensuring accurate demographics, insurance data, and eligibility checks. You will liaise with patients and healthcare teams to clarify financial responsibilities and collect pre-visit information.

The role requires strong attention to detail, empathy, and the ability to work under pressure in a healthcare setting while maintaining HIPAA compliance and data integrity.

Qualifications

• High School/GED or equivalent with 0–3 months related experience.
• Experience operating a PC and using software applications.
• One year of related experience in medical or financial services customer service.

Responsibilities

• Handle scheduling, registration, and admitting functions with accurate data.
• Identify and verify insurance information through payor contacts and verification systems.
• Collect data for timely, accurate bill submissions and patient financial responsibilities.
• Deliver positive patient experience and maintain confidentiality in line with HIPAA.

Skills

Customer service

Communication

Medical terminology

Insurance knowledge

Education

High School/GED

Tools

Software applications

Job description

Allegheny Health Network (AHN) seeks a patient access specialist to manage scheduling, registration, and admitting duties, ensuring accurate demographics, insurance data, and eligibility checks. You will liaise with patients and healthcare teams to clarify financial responsibilities and collect pre-visit information.

The role requires strong attention to detail, empathy, and the ability to work under pressure in a healthcare setting while maintaining HIPAA compliance and data integrity.