Patient Access Specialist I — Front Desk Registration Pro

FMOL Health; Baton Rouge (LA); On-site; USD 30,000 - 42,000; Full time

Job summary

FMOL Health is seeking a Patient Access Representative 1 to accurately register inpatients, outpatients, and ER patients in the EMR, verify demographic and insurance information, and collect co-pays, deductibles, and co-insurances. The role emphasizes compliant registration and effective communication with patients, families, and clinicians.

The PAR1 will ensure accurate patient records, obtain necessary signatures, and balance cash while keeping patient experience as a top priority in a

Qualifications

• High School diploma or equivalent.
• 1 year customer service experience or related certification (e.g. Certified Coder, Certified Medical Assistant) substitutes for 1 year of experience.

Responsibilities

• Register patients accurately in EMR, verify demographic info, and confirm insurance.
• Gather insurance information, determine eligibility, and obtain necessary authorizations.
• Explain financial responsibilities and collect payments as applicable.
• Document encounters thoroughly for cross-functional communication.
• Manage patient flow, address order issues, and ensure timely registration.
• Comply with EMTALA, HIPAA, and related regulations in patient registration.

Skills

Customer service

Communication

Education

High School diploma or equivalent

Tools

Registration software

Job description

FMOL Health is seeking a Patient Access Representative 1 to accurately register inpatients, outpatients, and ER patients in the EMR, verify demographic and insurance information, and collect co-pays, deductibles, and co-insurances. The role emphasizes compliant registration and effective communication with patients, families, and clinicians.

The PAR1 will ensure accurate patient records, obtain necessary signatures, and balance cash while keeping patient experience as a top priority in a