Patient Access Specialist: Admissions & Insurance

FMOL Health; Baton Rouge (LA); On-site; USD 21,000 - 30,000; Full time

Job summary

FMOL Health in Baton Rouge, LA seeks a Patient Access Representative 1 for hospital registration. You will register inpatients, outpatients, and ER patients in the EMR, verify insurance, collect co-pays, and obtain services authorizations. You will balance cash and ensure a best-in-class patient experience.

The role requires knowledge of federal and state regulations related to acute-care patient registration and strong communication with patients, families, physicians, and insurers.

Qualifications

• 1 year of customer service experience or related certification.
• Knowledge of hospital registration processes and patient contact.

Responsibilities

• Register inpatients, outpatients, and ER patients in the EMR accurately.
• Verify insurance coverage and calculate collection of co-pays/deductibles.
• Obtain authorizations for services and balance cash received.
• Document encounters thoroughly for cross-functional communication.

Skills

Customer service

Education

High School diploma or equivalent

Job description

FMOL Health in Baton Rouge, LA seeks a Patient Access Representative 1 for hospital registration. You will register inpatients, outpatients, and ER patients in the EMR, verify insurance, collect co-pays, and obtain services authorizations. You will balance cash and ensure a best-in-class patient experience.

The role requires knowledge of federal and state regulations related to acute-care patient registration and strong communication with patients, families, physicians, and insurers.