Patient Access & Registration Specialist

FMOL Health; Lafayette (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

FMOL Health in Lafayette, LA seeks a personable patient registrar to accurately register patients in the EMR, verify insurance, collect payments, and ensure a best-in-class patient experience. The role emphasizes adherence to guidelines, teamwork with clinicians, and efficient handling of patient flow and scheduling, while maintaining data accuracy and privacy.

Experience in front desk or medical office settings and proficiency in Epic are preferred; Bachelor's degree may substitute for

Qualifications

• Experience: 6 months experience in a customer service/front desk role or a graduate of a front office/medical office program. Bachelor's degree may substitute for experience.
• Education: High School Diploma or Equivalent
• Special Skills: Professional demeanor, excellent customer service skills, ability to multi-task, critical thinking, demonstrated computer literacy, ability to learn and demonstrate proficiency in Epic during the introductory period.

Responsibilities

• Register patients in EMR and verify insurance and collect payments.
• Explain charges and patient liabilities to patients.
• Assist with scheduling and managing patient flow.
• Maintain patient records and ensure data accuracy.
• Support accounts receivable, balance daily cash and reconcile.

Skills

Customer service

Front desk

Multi-tasking

Critical thinking

Computer literacy

Education

High School Diploma or Equivalent

Tools

Epic

Job description

FMOL Health in Lafayette, LA seeks a personable patient registrar to accurately register patients in the EMR, verify insurance, collect payments, and ensure a best-in-class patient experience. The role emphasizes adherence to guidelines, teamwork with clinicians, and efficient handling of patient flow and scheduling, while maintaining data accuracy and privacy.

Experience in front desk or medical office settings and proficiency in Epic are preferred; Bachelor's degree may substitute for