Patient Access Specialist I – Elevate Front Desk Care

Advocate Health; Hazel Crest (IL); On-site; USD 29,000 - 43,000; Full time

Job summary

Advocate Health in Illinois seeks a Full-time Revenue Cycle Clerk to register patients, collect copays, and verify information while maintaining HIPAA confidentiality. The role supports accurate medical records and timely payments in a fast-paced setting.

You will work with care teams, discuss insurance coverage with patients, and navigate government and payer requirements. A high school diploma is required, with strong customer service and detail orientation essential.

Qualifications

• HIPAA and privacy rules understanding.
• Ability to work in a high-stress environment and meet deadlines.
• Accurate data collection at registration to ensure timely payments.
• Strong communication with patients and staff.

Responsibilities

• Creates the initial electronic health record for patients and ensures no duplicates.
• Checks in and registers patients, collects co-pays, and verifies demographics.
• Explains insurance coverage and financial responsibilities to patients.
• Maintains confidentiality per HIPAA and handles sensitive information.
• Responds to routine patient requests and coordinates with care teams.

Skills

HIPAA compliance

Customer service

Communication skills

Attention to detail

Multitasking

Education

High School Diploma

Tools

EPIC EMR

Insurance verification

Microsoft Office

Job description

Advocate Health in Illinois seeks a Full-time Revenue Cycle Clerk to register patients, collect copays, and verify information while maintaining HIPAA confidentiality. The role supports accurate medical records and timely payments in a fast-paced setting.

You will work with care teams, discuss insurance coverage with patients, and navigate government and payer requirements. A high school diploma is required, with strong customer service and detail orientation essential.