Patient Access Specialist I: ED Registration

Sentara; Norfolk (VA); On-site; USD 28,000 - 42,000; Part time

Benefits offered by this job

Sign-on bonus up to $1,500

Medical, Dental, Vision plans

401k/Employer match

Paid Time Off

Job summary

Sentara Leigh Hospital in Norfolk, VA is seeking a Part-Time Patient Access Representative for the Emergency Department. You will register patients, verify identities, scan documents, and enter demographic and insurance data into the electronic health record, while guiding patients through forms and payment collection.

You will greet patients, answer questions, assist with scheduling, pre-admission and discharge tasks, and may supervise and update families in waiting areas.

Qualifications

• HS graduate or equivalent
• 2 years of Customer Service and/or Data Entry
• Associate or bachelor’s degree in lieu of two years of experience
• Proficiency in keyboarding

Responsibilities

• Register patients and verify identity and correct record
• Review schedules and orders to register for the appropriate service
• Scan insurance cards, IDs, Living Wills, and POAs
• Enter demographic and insurance information into the EHR
• Explain and collect regulatory/compliance documents and collect co-pays
• Greet patients and families, answer questions, guide to service areas
• May perform scheduling, pre-admission, and discharge tasks
• Provide updates to families in waiting rooms

Skills

Customer Service

Patient Registration

Data Entry

Front Desk

Insurance Verification

Scheduling

Receptionist

Non-clinical

Education

High School Diploma or Equivalent

Associate or Bachelor’s degree (in lieu of two years of experience)

Tools

Keyboarding

Job description

Sentara Leigh Hospital in Norfolk, VA is seeking a Part-Time Patient Access Representative for the Emergency Department. You will register patients, verify identities, scan documents, and enter demographic and insurance data into the electronic health record, while guiding patients through forms and payment collection.

You will greet patients, answer questions, assist with scheduling, pre-admission and discharge tasks, and may supervise and update families in waiting areas.