Patient Access & Registration Specialist

Sentara Health; Newport News (VA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Tuition Assistance

401k/Employer Match

Paid Time Off

Job summary

Sentara CarePlex Hospital in Hampton, VA, is hiring a Patient Access Representative to support patient registration and care access processes.

You will verify patient identity, review schedules and orders, scan documents, and ensure accurate demographic and insurance data entry into the electronic health record. The role also involves collecting co-pays, greeting patients, and guiding them to the correct service area.

Qualifications

• HS diploma or equivalent required.
• 2 years of customer service or data entry experience required.
• Proficiency in computer keyboarding required.
• Knowledge of third party payers, ICD-9/CPT coding and medical terminology preferred.

Responsibilities

• Register patients and verify identity and correct record.
• Review schedules and physician orders to register for services.
• Scan insurance cards, IDs, Living Wills, and POAs; enter demographics and insurance data into the EHR.
• Explain and collect co-pays, deposits and balances; perform transactions securely.

Skills

Customer Service

Data Entry

Keyboarding

Interpersonal Skills

Medical Terminology

Education

High School Diploma

Associate's/Bachelor's in lieu of experience

Job description

Sentara CarePlex Hospital in Hampton, VA, is hiring a Patient Access Representative to support patient registration and care access processes.

You will verify patient identity, review schedules and orders, scan documents, and ensure accurate demographic and insurance data entry into the electronic health record. The role also involves collecting co-pays, greeting patients, and guiding them to the correct service area.