Patient Access Specialist I

Sgmc-Health-1; Valdosta (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

SGMC Health in Valdosta, GA is seeking a Scheduling Specialist within the Central Scheduling department. This role handles inpatient and outpatient procedure scheduling, patient registration, and insurance verification to ensure accurate billing.

You will use PayNav and other systems, maintain productivity targets (94–105%), ensure HIPAA compliance, and coordinate referrals while managing SGMC Health emails and calls.

Qualifications

• Strong verbal communication skills.
• Excellent customer service skills.
• Knowledge of, or coursework in, medical terminology.
• Familiarity with CPT Codes, HCPCS, and ICD-10; PCI compliance.

Responsibilities

• Manage scheduling of inpatient and outpatient procedures.
• Register patients accurately and verify insurance benefits.
• Fulfill PayNav functionalities including medical necessity and cost estimates.
• Coordinate referrals and respond to SGMC Health emails, phone calls and messages.
• Aim to meet productivity and accuracy standards.

Skills

Verbal communication

Customer service

Medical terminology

Data entry speed 40 wpm

Education

College degree or coursework preferred

CPAR preferred

Tools

PC literacy

Microsoft Office

PayNav

Series

Trace

Job description

SGMC Health in Valdosta, GA is seeking a Scheduling Specialist within the Central Scheduling department. This role handles inpatient and outpatient procedure scheduling, patient registration, and insurance verification to ensure accurate billing.

You will use PayNav and other systems, maintain productivity targets (94–105%), ensure HIPAA compliance, and coordinate referrals while managing SGMC Health emails and calls.