Patient Services Specialist II: Registration & Scheduling

Georgetown Hospital System; Pawleys Island (SC); On-site; USD 37,000 - 46,000; Full time

Job summary

Tidelands Health in Pawleys Island, SC is seeking a Patient Services Representative IIA to register patients, verify demographic and insurance data, and resolve initial inquiries to keep care flowing smoothly.

You will pre-register and schedule moderately complex procedures, answer calls, assist with referrals, and provide patient rights information while maintaining accuracy and courtesy for every encounter.

Qualifications

• High school diploma or equivalent required.
• Two years of related customer experience preferred.
• Experience with scheduling or pre-registering patients.
• Strong communication and interpersonal skills; accuracy in data entry and HIPAA awareness.

Responsibilities

• Register patients and obtain complete demographic, financial, and medical information.
• Handle first-call resolutions and answer inbound/outbound calls.
• Pre-register and schedule moderately complex procedures; verify insurance.
• Assist with referrals, prior authorizations, and good-faith estimates.
• Provide information on patient rights, HIPAA notices, and financial assistance.

Skills

Customer service

Scheduling

Phone & in-person interactions

HIPAA compliance

Insurance verification

Education

High School Diploma or equivalent

Tools

EHR system

Job description

Tidelands Health in Pawleys Island, SC is seeking a Patient Services Representative IIA to register patients, verify demographic and insurance data, and resolve initial inquiries to keep care flowing smoothly.

You will pre-register and schedule moderately complex procedures, answer calls, assist with referrals, and provide patient rights information while maintaining accuracy and courtesy for every encounter.