Patient Access Specialist - Healthcare Admin (Day Shift)

Center for Vein Restoration; Atlanta (GA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

401k Program

PTO + 8 paid holidays

Tuition reimbursement

Job summary

Center for Vein Restoration is seeking a friendly Patient Service Representative to join our administrative team in Georgia. You will welcome patients, check schedules, verify demographics, collect copays, and support the front desk with NextGen/EHR duties.

This role offers a stable day shift and opportunities for growth. Qualifications include at least 1 year of administrative or customer service experience, high school diploma, reliable transportation, and willingness to travel between CVR

Qualifications

• Minimum 1 year administrative or customer service experience, preferably in a medical setting.
• Must have reliable transportation to clinics that may not be accessible by public transportation.
• Must be able to travel to CVR Clinics.
• Spanish fluency preferred.

Responsibilities

• Patient Service Representatives greet patients in a friendly and professional manner and check in/out.
• Ensure that all CVR policies and procedures are distributed, understood, and implemented by all assigned center staff members.
• Ensure compliance in all assigned centers that all patient charts are up to date, HIPAA compliant, proper input of demographics, procedures, payments into NextGen.
• The Patient Service Representatives will review scheduling and financial responsibilities and referrals with each patient throughout care.
• Send precertification forms at the close of business daily to the Precertification Department to account for all patients that require authorization prior to services being rendered.
• Ensure that daily close tasks are completed, including fee tickets, billing tasks and operative notes.
• Review future schedules to confirm that all patients have been preauthorized for treatment.
• The Patient Service Representatives will obtain all new patient forms, properly update in NextGen/EHR; ensure that patient records are up to date in EHR/ NextGen.
• Collect necessary paperwork for patient appts such as authorizations, referrals, etc.
• Collect copays and patient balances at time of service.
• Schedule and confirm appointments; collect email addresses from patients.

Skills

Customer service

Communication

Education

High School

Tools

NextGen

Job description

Center for Vein Restoration is seeking a friendly Patient Service Representative to join our administrative team in Georgia. You will welcome patients, check schedules, verify demographics, collect copays, and support the front desk with NextGen/EHR duties.

This role offers a stable day shift and opportunities for growth. Qualifications include at least 1 year of administrative or customer service experience, high school diploma, reliable transportation, and willingness to travel between CVR