Compassionate Patient Registration Specialist

R1 RCM, Inc.; Wilson (NC); On-site; USD 20,000 - 26,000; Part time

Job summary

R1 RCM, Inc. is seeking a Customer Service Representative in Patient Registration for LifePoint Wilson Medical Center. The role is PRN, with minimum monthly hours and on-call shifts, and requires a High School Diploma or GED with strong customer service experience.

You will guide patients through the registration process, answer questions, and gather accurate information with empathy. You will work across hospital computer systems, support patients who are ill or anxious, and learn hospital

Qualifications

• High School Diploma or GED required.
• Strong customer service experience required.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Register patients across multiple computer systems in a fast-paced hospital setting.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused to ease their concerns.
• Navigate diverse insurance plans and coverage details (with training).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Education

High School Diploma or GED

Job description

R1 RCM, Inc. is seeking a Customer Service Representative in Patient Registration for LifePoint Wilson Medical Center. The role is PRN, with minimum monthly hours and on-call shifts, and requires a High School Diploma or GED with strong customer service experience.

You will guide patients through the registration process, answer questions, and gather accurate information with empathy. You will work across hospital computer systems, support patients who are ill or anxious, and learn hospital