Patient Access & Registration Specialist

R1-Rc; Clyde (NC); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. is seeking a Customer Service Representative at LifePoint Haywood Regional Medical Center in North Carolina.

You will be the first point of contact for patients, helping with check-in, information collection, and insurance questions, while supporting clinicians and hospital operations. You will work in a fast-paced, frontline healthcare service role, building trust with patients during anxious moments and contributing to smooth patient flow.

Qualifications

• Excellent customer service and communication skills.
• Ability to multitask and manage priorities with attention to detail.
• Experience with patient access, medical registration, insurance verification, or front desk is a plus.

Responsibilities

• Serve as the first point of contact for patients, ensuring fast, compassionate access to care.
• Operate across multiple computer systems to register patients accurately and efficiently.
• Answer phones, gather patient information quickly, and explain costs and insurance details as needed.
• Support timely access to care by minimizing registration delays and answering questions clearly.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Patient access

Medical registration

Insurance verification

Front desk

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Customer Service Representative at LifePoint Haywood Regional Medical Center in North Carolina.

You will be the first point of contact for patients, helping with check-in, information collection, and insurance questions, while supporting clinicians and hospital operations. You will work in a fast-paced, frontline healthcare service role, building trust with patients during anxious moments and contributing to smooth patient flow.