Patient Access Specialist - Frontline Care & Registration

Singing River Health System; Ocean Springs (MS); On-site; USD 21,000 - 28,000; Full time

Job summary

Singing River Health System in Ocean Springs is seeking a Registration Specialist for Patient Access Services. You will interview patients or their representatives to collect complete demographic, financial, and insurance information required for billing and collecting patient accounts.

You will also screen for insurance pre-certification requirements to support revenue cycle accuracy. The role emphasizes accuracy, privacy, and superior customer service in a fast-paced health system.

Qualifications

• High school diploma or equivalent required; some college preferred.
• Certified Healthcare Access Associate (CHAA) or Certified Revenue Cycle Representative (CRCR) preferred.
• Must have de-escalation training completed by end of position orientation (90 days).
• Experience in hospital or physician office setting performing registration and scheduling, insurance verification, and/or customer service preferred.

Responsibilities

• Interview patients and/or their representatives to collect demographic, financial, and insurance information required for billing and registrations.
• Verify insurance pre-certification requirements and ensure accurate patient registrations.
• Minimize medical risk and liability by correct patient identification and privacy practices.
• Provide patient with a copy of rights and responsibilities and Health System privacy notices.

Skills

Customer service

Documentation accuracy

Interviews patients

De-escalation training

Education

High school diploma or equivalent

Tools

MS Outlook

MS Word

Job description

Singing River Health System in Ocean Springs is seeking a Registration Specialist for Patient Access Services. You will interview patients or their representatives to collect complete demographic, financial, and insurance information required for billing and collecting patient accounts.

You will also screen for insurance pre-certification requirements to support revenue cycle accuracy. The role emphasizes accuracy, privacy, and superior customer service in a fast-paced health system.