Patient Access Specialist — Calm, Accurate Registration

Singing River Health System; United States; On-site; USD 34,000 - 52,000; Full time

Job summary

Singing River Health System is seeking a Registration Specialist to be the first point of contact for patients and visitors. You will interview patients to collect demographic, financial, and insurance information needed for billing and account resolution, while delivering a courteous, accurate patient experience.

Responsibilities include screening for insurance pre-certifications, verifying coverage, and ensuring correct patient identification and privacy practices.

Qualifications

• High school diploma or equivalent required; some college preferred.
• Certified Healthcare Access Associate (CHAA) or Certified Revenue Cycle Representative (CRCR) preferred.
• Experience in hospital or physician office registration, scheduling, insurance verification, or customer service.

Responsibilities

• Interview patients or representatives to obtain demographic, financial, and insurance information for billing.
• Verify insurance and perform pre-certification screening as needed.
• Identify patients accurately, protect privacy, and ensure proper recording of information.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

Singing River Health System is seeking a Registration Specialist to be the first point of contact for patients and visitors. You will interview patients to collect demographic, financial, and insurance information needed for billing and account resolution, while delivering a courteous, accurate patient experience.

Responsibilities include screening for insurance pre-certifications, verifying coverage, and ensuring correct patient identification and privacy practices.