Patient Access Coordinator: Healthcare Front Desk Expert

Singing River Health System Gulfport; Florida; On-site; USD 21,000 - 30,000; Full time

Job summary

Singing River Health System Gulfport Hospital is seeking a Patient Access Services Registration Specialist. This role greets patients, collects demographic and insurance data, and verifies information for billing.

The position requires attention to detail, privacy compliance, and strong customer service during registration and scheduling processes. The ideal candidate has a high school diploma or equivalent, some college preferred, and experience in hospital or clinic registration or insurance

Qualifications

• High school diploma or equivalent required; some college preferred.
• Certification in de-escalation training completed by orientation (90 days) preferred.
• Experience in hospital or physician office registration, scheduling, insurance verification, or customer service preferred.

Responsibilities

• Interview patients to collect demographic, financial, and insurance information for billing and registration.
• Verify insurance pre-certifications and ensure accuracy to minimize errors in the revenue cycle.
• Identify patients, manage records, protect privacy, and provide rights and responsibilities to patients.

Skills

Customer service

Communication skills

De-escalation training

Education

High school diploma or equivalent

Some college preferred

Tools

MS Outlook

MS Word

Job description

Singing River Health System Gulfport Hospital is seeking a Patient Access Services Registration Specialist. This role greets patients, collects demographic and insurance data, and verifies information for billing.

The position requires attention to detail, privacy compliance, and strong customer service during registration and scheduling processes. The ideal candidate has a high school diploma or equivalent, some college preferred, and experience in hospital or clinic registration or insurance