Patient Access Specialist - Front Office & Concierge

Intuitive Health; Sellersburg (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Intuitive Health is hiring a Patient Access / Front Office Associate in Indiana to greet patients, register visits, verify insurance, collect payments, and support clinical staff with accurate recordkeeping. The role requires strong customer service and computer literacy within a fast-paced ambulatory care environment.

Responsibilities include coordinating patient flow, answering phones, and maintaining a welcoming reception area while ensuring confidentiality and adherence to company policies.

Qualifications

• Must have strong customer service, communication, and interpersonal skills.
• Able to multitask in a fast-paced healthcare environment.
• Proficient with basic computer systems and electronic records.
• Understanding of patient registration, insurance basics, and HIPAA compliance.

Responsibilities

• Greet patients and visitors in a courteous, professional manner.
• Register new patients and update demographic, insurance, and billing information.
• Verify insurance eligibility and collect copays and payments.
• Answer phones and route calls; provide general information and directions.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Basic computer literacy

Education

High school diploma or GED

Job description

Intuitive Health is hiring a Patient Access / Front Office Associate in Indiana to greet patients, register visits, verify insurance, collect payments, and support clinical staff with accurate recordkeeping. The role requires strong customer service and computer literacy within a fast-paced ambulatory care environment.

Responsibilities include coordinating patient flow, answering phones, and maintaining a welcoming reception area while ensuring confidentiality and adherence to company policies.