Patient Access Specialist

Intuitive Health; Sellersburg (IN); On-site; USD 19,000 - 28,000; Full time

Job summary

Intuitive Health is seeking a Patient Access / Front Office Associate to greet patients, register them, verify insurance, and handle payments. The role supports clinical staff and ensures smooth patient flow in a healthcare setting.

Strong customer service and computer skills are essential, with HIPAA compliance and teamwork highlighted as core requirements. Flexible shifts and local travel may be needed across facilities.

Qualifications

• High school diploma or GED required.
• Excellent customer service, communication, and interpersonal skills.
• Basic computer proficiency and ability to learn new systems.
• Ability to multitask in a fast-paced healthcare environment.

Responsibilities

• Greet patients and visitors in a courteous, professional manner.
• Register new patients and update demographic, insurance, and billing data.
• Verify insurance eligibility and collect copays and payments.
• Notify clinical staff of arrivals and communicate delays.
• Answer phones and route calls; provide general information as needed.
• Maintain patient confidentiality and HIPAA compliance.
• Perform clerical tasks: copying, scanning, filing.
• Maintain clean waiting areas and front desk areas.

Skills

Customer service

Communication

Interpersonal skills

Professionalism, tact, teamwork

Multitasking

Organization

Education

High school diploma or GED

Tools

Microsoft Office

EMR/EHR

Job description

Intuitive Health is seeking a Patient Access / Front Office Associate to greet patients, register them, verify insurance, and handle payments. The role supports clinical staff and ensures smooth patient flow in a healthcare setting.

Strong customer service and computer skills are essential, with HIPAA compliance and teamwork highlighted as core requirements. Flexible shifts and local travel may be needed across facilities.