Patient Access Navigator

South Shore Health System; United States; On-site; USD 25,000 - 36,000; Full time

Job summary

South Shore Health System is seeking an Ambulatory Access Coordinator I (Central Check-in) in Plymouth, MA. You will be the first point of contact, greeting patients, scheduling, registering, and collecting co-pays, while maintaining a high level of service and accuracy in the EHR.

The role requires exceptional customer service, professionalism, and the ability to handle a fast-paced environment. Day shifts, full-time, with a compensation range of $18.20–$26.00 per hour.

Qualifications

• Minimum education: High school diploma preferred; two years of college preferred.
• Experience in hospital or ambulatory settings is beneficial.
• Strong customer service and communication skills required.

Responsibilities

• Greet patients and direct to appropriate services with professionalism.
• Accurately identify, register, and schedule patients in the EHR.
• Collect co-payments and handle daily office tasks with accuracy.
• Maintain department workflow and adapt to new technology and processes.

Skills

Customer service

Professionalism

Communication

Scheduling

Education

High school diploma

Job description

South Shore Health System is seeking an Ambulatory Access Coordinator I (Central Check-in) in Plymouth, MA. You will be the first point of contact, greeting patients, scheduling, registering, and collecting co-pays, while maintaining a high level of service and accuracy in the EHR.

The role requires exceptional customer service, professionalism, and the ability to handle a fast-paced environment. Day shifts, full-time, with a compensation range of $18.20–$26.00 per hour.