Patient Access Specialist: Front Desk & Scheduling

10000 Sanford; United States; On-site; USD 22,000 - 32,000; Full time

Job summary

Sanford Health is seeking a Patient Access Representative to serve as the first point of contact for patients, supporting scheduling, registration, and financial discussions. This role emphasizes delivering extraordinary customer service and creating a welcoming, safe environment in person or on the phone.

Primary duties include greeting and verifying demographics, processing documents, collecting payments, coordinating referrals, and ensuring smooth daily operations in a high-volume setting.

Qualifications

• High school diploma or equivalent preferred. Post-secondary education helpful.

Responsibilities

• REGISTRATION - Greet patients & verifies demographics.

Skills

Customer service

Scheduling

Registration

Phone handling

Medical terminology

Education

High school diploma

Job description

Sanford Health is seeking a Patient Access Representative to serve as the first point of contact for patients, supporting scheduling, registration, and financial discussions. This role emphasizes delivering extraordinary customer service and creating a welcoming, safe environment in person or on the phone.

Primary duties include greeting and verifying demographics, processing documents, collecting payments, coordinating referrals, and ensuring smooth daily operations in a high-volume setting.