Patient Access & Front Desk Coordinator

Geisinger; Scranton (Lackawanna County); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Full benefits

Tuition reimbursement

PTO

401(k)

Job summary

Geisinger in Scranton, PA is seeking a friendly front desk receptionist to provide front line support in a busy department. You will greet and register patients, verify demographics, schedule appointments, and support check-out processes with accuracy and courtesy.

Responsibilities include collecting payments, communicating insurance information, handling multi-channel messages, and maintaining patient records with confidentiality.

Qualifications

• Front desk and patient intake responsibilities.
• Accurate data entry and demographic verification.
• Experience with medical offices preferred.
• Excellent communication and organizational skills.

Responsibilities

• Greet and register patients at check-in.
• Verify demographics and insurance information.
• Schedule appointments and manage referrals.
• Collect payments and explain financial responsibilities.
• Maintain patient records and ensure privacy.
• Handle multi-channel messages and coordinate with care teams.

Skills

Customer service

Scheduling

Data entry

Medical office

Education

High School Diploma or GED

Job description

Geisinger in Scranton, PA is seeking a friendly front desk receptionist to provide front line support in a busy department. You will greet and register patients, verify demographics, schedule appointments, and support check-out processes with accuracy and courtesy.

Responsibilities include collecting payments, communicating insurance information, handling multi-channel messages, and maintaining patient records with confidentiality.