Patient Access Specialist - Front Desk & Scheduling

Community Action Committee of Pike County; Portsmouth (OH); Presencial; USD 19.000 - 28.000; Jornada completa

Descripción de la vacante

Valley View Health Centers is seeking a Patient Access Representative - Float to support patient access and front desk operations across locations. You will register patients, verify insurance, schedule appointments, post payments, and assist with billing questions in a fast-paced team environment.

The role requires accurate data entry, EMR experience, and strong customer service. This is a full-time position with occasional travel between sites and Saturday coverage as needed.

Formación

• Demonstrated typing competency (minimum 30 WPM).
• Prior experience with electronic medical records (EMR) preferred.
• Three (3) years of customer service experience preferred.

Responsabilidades

• Register patients and schedule appointments with accuracy.
• Verify insurance coverage, eligibility and authorizations; update EHR accordingly.
• Post copays and patient payments; manage and track payments.
• Assist patients with required paperwork and sliding fee scale information.
• Answer phones promptly and direct inquiries to appropriate staff.
• Maintain accurate patient demographics and insurance data in the practice management system.
• Scan documents into the EHR and handle documentation efficiently.
• Provide excellent patient service and help resolve complaints or questions.

Conocimientos

Typing

Customer service

Educación

High school diploma or equivalent

Descripción del empleo

Valley View Health Centers is seeking a Patient Access Representative - Float to support patient access and front desk operations across locations. You will register patients, verify insurance, schedule appointments, post payments, and assist with billing questions in a fast-paced team environment.

The role requires accurate data entry, EMR experience, and strong customer service. This is a full-time position with occasional travel between sites and Saturday coverage as needed.