Patient Access Specialist — Float (Multi-Clinic)

Neighborhood-Healthcare; Temecula (CA); On-site; USD 32,000 - 44,000; Full time

Job summary

Neighborhood Healthcare seeks a Float Patient Services Representative to provide front office support across Temecula, Hemet, Menifee, and Temecula Parkway clinics. You will manage patient access, scheduling coordination, registrations, and accurate records in a fast-paced environment.

The role requires a high school diploma, CA driver license, and at least 1 year in customer service; healthcare experience is preferred. Ability to float between sites and strong communication are essential.

Qualifications

• High School Diploma or GED required.
• Valid CA driver license and proof of auto insurance required.
• One year customer service experience required; healthcare experience preferred.
• Experience with electronic medical records and multi-line phone systems preferred.

Responsibilities

• Serves as the first point of contact for patients, visitors, and calls.
• Greets and assists patients professionally.
• Schedules, reschedules, and confirms appointments in the scheduling system.
• Conducts appointment reminder calls and provides visit instructions.
• Maintains accurate scheduling workflows across clinics.

Skills

Customer service

Communication

Multi-line phones

Teamwork

Education

High School Diploma or GED

Tools

EMR systems

Scheduling software

Job description

Neighborhood Healthcare seeks a Float Patient Services Representative to provide front office support across Temecula, Hemet, Menifee, and Temecula Parkway clinics. You will manage patient access, scheduling coordination, registrations, and accurate records in a fast-paced environment.

The role requires a high school diploma, CA driver license, and at least 1 year in customer service; healthcare experience is preferred. Ability to float between sites and strong communication are essential.