Patient Access & Front Desk Specialist

Community Action Committee of Pike County; Piketon (OH); On-site; USD 19,000 - 28,000; Full time

Job summary

Community Action Committee of Pike County is seeking a Patient Access Representative to support Valley View Health Centers. The role involves front desk operations, patient registration, scheduling, insurance verification, document management, and exceptional customer service to ensure smooth access to care.

You will work in a fast-paced healthcare setting, handling multiple tasks, traveling to sites as needed, and ensuring compliance with policies.

Qualifications

• High school diploma or equivalent required.
• Minimum 3 years of customer service experience.
• Typing competency of at least 30 WPM.
• Experience with electronic medical records preferred.
• Valid driver’s license and reliable transportation.

Responsibilities

• Register patients and verify insurance information.
• Schedule appointments for multiple providers and manage registrations.
• Verify eligibility and authorizations; manually verify when systems fail.
• Post copays and patient payments accurately.
• Answer phones and assist patients with billing questions.

Skills

Customer service

Typing 30 WPM

Education

High School Diploma

Tools

Electronic Medical Records

Job description

Community Action Committee of Pike County is seeking a Patient Access Representative to support Valley View Health Centers. The role involves front desk operations, patient registration, scheduling, insurance verification, document management, and exceptional customer service to ensure smooth access to care.

You will work in a fast-paced healthcare setting, handling multiple tasks, traveling to sites as needed, and ensuring compliance with policies.