Patient Access Specialist: Front Desk & Scheduling

Paycom - ATS; Lone Tree (CO); On-site; USD 25,000 - 30,000; Full time

Job summary

Gastro Care Partners in Lone Tree, CO is seeking a Patient Access Representative to be the first contact for our patients, handling registration, scheduling, and check-in with warmth and accuracy. This full-time, in-person role supports HIPAA compliance, patient education on procedures and billing, and coordination with care teams to ensure timely access and a positive patient experience.

Strong communication skills, attention to detail, and experience with EMR systems are preferred; a high

Qualifications

• High school diploma or equivalent required
• 1+ year of experience in healthcare, front office, or customer service preferred
• Strong communication and interpersonal skills with a patient-centered approach
• Ability to multitask and remain organized in a high-volume environment
• Proficiency with EMR systems preferred
• Basic understanding of insurance verification and scheduling processes preferred
• Strong attention to detail and accuracy

Responsibilities

• Warmly greet patients, families, and visitors, ensuring a positive and professional first impression
• Register patients and verify all necessary demographic, insurance, and medical information
• Provide patient education regarding procedure preparation, insurance requirements, and billing processes
• Schedule patients for various clinical services with accuracy and efficiency
• Answer incoming phone calls, address inquiries, and direct calls appropriately
• Perform a variety of clerical and administrative duties to support daily operations
• Maintain strict confidentiality and safeguard sensitive patient information at all times to ensure compliance with HIPAA and all organizational policies

Skills

Excellent communication

Interpersonal skills

Multitasking

EMR systems experience

Attention to detail

Customer service oriented

Education

High school diploma or equivalent

Tools

EMR systems

Job description

Gastro Care Partners in Lone Tree, CO is seeking a Patient Access Representative to be the first contact for our patients, handling registration, scheduling, and check-in with warmth and accuracy. This full-time, in-person role supports HIPAA compliance, patient education on procedures and billing, and coordination with care teams to ensure timely access and a positive patient experience.

Strong communication skills, attention to detail, and experience with EMR systems are preferred; a high