Patient Access & Registration Specialist

University-of-California,-Irvin; Irvine (CA); On-site; USD 39,000 - 54,000; Full time

Job summary

UCI Health in Irvine, CA is seeking a friendly front desk associate for ambulatory clinics. You will be the first point of contact for patients, perform general clerical duties, verify insurance, and enter data into the registration system.

The role requires excellent customer service, strong communication, and the ability to work weekends or holidays. Training is provided, and you will collaborate with team members across UCI Health to ensure smooth patient flow.

Qualifications

• Must possess customer service skills appropriate to the job.
• Demonstrated experience using multi-line telephone system and office equipment.
• Demonstrated experience with data entry and registration processes.
• Ability to read, write and speak English clearly and effectively.

Responsibilities

• Serve as the first point of contact for patients in ambulatory clinics.
• Enter patient data to the registration system and verify insurance coverage.
• Schedule, confirm, and cancel patient appointments.
• Perform general clerical and reception duties and maintain professional communication.

Skills

Customer service

Multi-line phone

Data entry

Written & verbal communication

English proficiency

Office equipment usage

Weekend availability

Job description

UCI Health in Irvine, CA is seeking a friendly front desk associate for ambulatory clinics. You will be the first point of contact for patients, perform general clerical duties, verify insurance, and enter data into the registration system.

The role requires excellent customer service, strong communication, and the ability to work weekends or holidays. Training is provided, and you will collaborate with team members across UCI Health to ensure smooth patient flow.