Patient Access & Registration Specialist

University of California, Irvine; Irvine (CA); On-site; USD 39,000 - 47,000; Full time

Job summary

UCI Health is seeking a front-desk receptionist for its ambulatory clinics. The role involves greeting patients, data entry into the registration system, and verification of insurance or third-party coverage.

You will schedule, confirm, and cancel appointments while maintaining accurate records and a courteous, efficient workflow. Ideal candidates demonstrate strong customer service, experience with a multi-line phone system, and proficiency with standard office equipment.

Qualifications

• Must demonstrate customer service skills appropriate to the job.
• Demonstrated experience using office equipment such as a printer, copier, fax, scanner.
• Demonstrated experience using multi-line telephone system.
• Demonstrated effective written and verbal communication skills.
• Ability to work weekends/holidays and maintain a productive work pace.

Responsibilities

• Serve as the first point of contact for patients in ambulatory clinics.
• Enter patient data into the registration system and verify insurance/third party coverage.
• Schedule, confirm, and cancel patient appointments.
• Work with team to ensure smooth front-desk operations.

Skills

Customer service

Data entry

Phone system

Communication

Tools

Printer

Copier

Scanner

Fax

Job description

UCI Health is seeking a front-desk receptionist for its ambulatory clinics. The role involves greeting patients, data entry into the registration system, and verification of insurance or third-party coverage.

You will schedule, confirm, and cancel appointments while maintaining accurate records and a courteous, efficient workflow. Ideal candidates demonstrate strong customer service, experience with a multi-line phone system, and proficiency with standard office equipment.