Patient Access Specialist | Front Desk & Scheduling

Henry-Ford-Health-2; Farmington Hills (MI); On-site; USD 22,000 - 30,000; Full time

Job summary

Henry Ford Health in Michigan is seeking a Patient Access Representative to greet patients and visitors, ensuring a welcoming and efficient experience at our Providence Hospitals network. You will support administrative and clerical needs, verify demographics and insurance, schedule appointments, and handle charges and co-pays to maintain accurate records and smooth operations in a busy medical setting.

Based in the Detroit metro area, this role contributes to high-quality patient care and a

Qualifications

• Arabic-English bilingual preferred.
• High School diploma equivalency OR 1 year of applicable cumulative job-specific experience required.

Responsibilities

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Verify and enter demographic information.
• Obtain and verify insurance authorizations/precertification.
• Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review, and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile all daily reports and deposits for accuracy.

Skills

Arabic-English bilingual

Education

High School diploma equivalency or 1 year of job-specific experience

Job description

Henry Ford Health in Michigan is seeking a Patient Access Representative to greet patients and visitors, ensuring a welcoming and efficient experience at our Providence Hospitals network. You will support administrative and clerical needs, verify demographics and insurance, schedule appointments, and handle charges and co-pays to maintain accurate records and smooth operations in a busy medical setting.

Based in the Detroit metro area, this role contributes to high-quality patient care and a